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Full-cycle services, addressing customer concerns and providing solutions.
In-depth research to evaluate investment options for clients.
Assist clients in decision-making and provide project feasibility reports
Provide customers with the opportunity to inspect our company's project case studies.
One-on-one customized production line configuration solutions for clients.
Zhenyuan Technology will provide technical and operational personnel training for the buyer.
During the transportation of the equipment, experienced and efficient professionals will be dispatched to provide tracking services until the equipment arrives at the installation site.
The manufacturer will issue a notice based on engineering requirements, arranging professional engineers to provide on-site guidance for installation, commissioning, and technical consultation.
During the normal usage cycle of the equipment, spare parts and accessories will be provided, with a response within 4 hours upon notification and delivery of the required spare parts and accessories to the customer within 72 hours.
During the warranty period, Zhenyuan Technology implements a repair and replacement policy for equipment used correctly by your company.
Provide technical support and related assistance in accordance with the contract scope.